Investing.com
Published Apr 09, 2024 08:18
Outages Can Cost up to $1,000,000 or More in Lost Sales and Productivity
WESTFORD, Mass.--(BUSINESS WIRE)--NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT), a leading provider of performance management, cybersecurity, and DDoS protection solutions, today released research that analyzes the challenges IT teams face in monitoring and troubleshooting Unified Communications as a Service (UCaaS) tools as the need to support more Software as a Service (SaaS) applications grows.
One significant finding is that nearly all enterprises (97%) experienced at least one major UCaaS incident or outage in 2023, lasting at least a few hours and affecting broad functionality, with 64% of respondents estimating associated losses of at least $10,000 in sales and productivity. Forty-seven percent of enterprises with annual revenue over $10 billion estimated losses of $100,000 to one million dollars or more.
Additional findings include:
When essential platforms experience widespread and persistent outages, the disruption interrupts critical business operations and can lead to substantial financial losses, said Michael Szabados, chief operating officer, NETSCOUT. As IT teams continue to face visibility issues, especially in large enterprises with multiple remote sites where in-person troubleshooting isn't practical, they need independent monitoring solutions that simplify operations, quickly identify the root causes of performance problems, and limit the impact of expensive outages to keep employees online and the business running smoothly.
Using NETSCOUT nGenius Enterprise Performance Management, IT organizations can standardize operations around a single platform, foster greater productivity, address remote site blind spots, and minimize time to resolution as issues arise.
Between January and February 2024, the survey was conducted among 300 IT decision-makers in the United States and Canada. Visit our website to download a PDF of the research findings or to learn more about our UCaaS solutions.
About NETSCOUT
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) protects the connected world from cyberattacks and performance and availability disruptions through its unique visibility platform and solutions powered by its pioneering deep packet inspection at scale technology. NETSCOUT serves the world's largest enterprises, service providers, and public sector organizations. Learn more at www.netscout.com or follow @NETSCOUT on X , or Facebook (NASDAQ:META).
©2024 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT logo, Guardians of the Connected World, Visibility Without Borders, Adaptive Service Intelligence, Arbor, ATLAS, Cyber Threat Horizon, InfiniStream, nGenius, nGeniusONE, Omnis, and TrueCall are registered trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Third-party trademarks mentioned are the property of their respective owners.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240409175146/en/
Chris Lucas
NETSCOUT Systems, Inc.
+1 978-614-4124
chris.lucas@netscout.com
Chris Shattuck
Finn Partners for NETSCOUT
+1 404 502 6755
NETSCOUT-US@FinnPartners.com
Source: NETSCOUT SYSTEMS, INC
Written By: Investing.com
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