Danish prosecutor charges Danske Bank for overcharging customers

Reuters

Published Nov 14, 2019 05:52

Danish prosecutor charges Danske Bank for overcharging customers

COPENHAGEN (Reuters) - Danske Bank (CO:DANSKE) said on Thursday it has been preliminary charged by the Danish prosecutor for overcharging customers for an investment product.

"We agree that this is a serious matter and that we have not lived up to what our customers should rightfully expect of us," Chief Executive Chris Vogelzang said in a statement.

Denmark's financial watchdog reported Danske Bank to the police in August.

It said the bank had failed to inform customers that it expected a poor performance from its Flexinvest Fri investment product and for continuing to sell it to new customers after raising fees associated with it in 2017.